How to contact us
Our friendly team is ready to help with any questions or support you need. You can contact us at any of our local offices:
Jersey
01534 835 383
insure@islands.je
Kingsgate House, 55 The Esplanade, St Helier, Jersey, JE1 4HQ
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Open: Monday - Friday 09:00-17:00
Guernsey
01481 710 731
insure@islands.gg
PO Box 449, Plaza House, Elizabeth Avenue, St Peter Port, Guernsey GY1 3ZZ
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Open: Monday - Friday 09:00-17:00
Alderney
01481 824 100
alderney@islands.gg
17 Victoria Street, Alderney, GY9 3TA
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Open: Monday - Friday 08:30-13:00, 14:00-16:30
Need to make a claim?
If an incident occurs which may give rise to a claim, please report the incident to us as soon as you can.
Please review your policy documents and insurance schedule in detail before making a claim as these include more detail on exactly what is covered and how we can help.
View our policy documents.
Contact our 24-hour claims helpline
Within the UK:Â 0345 604 7012
Outside of the UK:Â +44 29 2055 8659
FAQ’s
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.
Can I add a driver to my policy?
Yes, you can add a driver to your policy, but each request must be assessed by a broker.
To add a driver, visit https://www.islands.insure/contact-us/ to get in touch.
Can I add Buildings/Contents onto my existing policy?
Yes, you can add Buildings or Contents cover to your policy at any time. If you need help, visit https://www.islands.insure/contact-us/ to get in touch.
Do I have a No Claims Bonus?
A No Claims Bonus is a discount on your insurance for each year you don’t make a claim. The more consecutive claim-free years you have, the bigger the discount.
Book an
appointment
Our friendly team is ready to help with any questions or support you need. You can contact us at any of our local offices: