Renew your policy
Thank you for choosing Islands for another year! You will receive your renewal documents by post in good time before your current policy is due to expire.
Once you receive these documents you can use our online payments portal to pay your renewal premium. All you need is your remittance advise to hand, this is in your renewal pack.
If you would like to make any changes to your policy before you renew, please contact us.
Policy Changes & Document Requests
Need to make a change to your policy, upload documents or request duplicate documents? Save time and do it online, with one of our easy online forms.
Protecting you on the water
At Islands, our goal is to give you peace of mind while your craft is on the water. This is why we include a number of key features as standard in our marine policies.
What’s included?
- Marina benefits
- Protected No Claims Bonus
- Third-party and passenger protection
- Personal accident cover
- Legal expenses cover
- 24-hour helpline
Making a claim
If you there has been an incident which may result in a claim, please tell us about it immediately.
24-hour claims helpline
Within the UK: 0345 604 7012
Outside of the UK: +44 29 2055 8659
Your policy document will explain precisely what is and is not covered. Please read your policy and insurance schedule in detail before making a claim.
FAQ’s
Have a question about your insurance policy?
We may have the answer already. See answers to our most frequently asked questions below.
Do you do Excess insurance?
We do not have any insurers available to us covering Excess insurance at this time
Can I spread the cost by paying monthly instalments?
We offer a Premium Instalment Plan which is a credit agreement that allows you to pay your insurance policy over time. This isn’t a direct debit; rather, it’s a structured finance option, giving you the flexibility to spread payments in a way that best suits you.
What are your opening hours?
Jersey & Guernsey – 9:00 till 17:00 Monday to Friday.
Alderney – 8:30 till 16:30 Monday to Friday
Can’t find what you’re looking for?
Have you tried using our handy search function at the top of the page? If you’re still having difficulty finding the answer that you need then please don’t hesitate to contact us.
Our offices are open Monday – Friday, 9am – 5pm and our team will be happy to assist with your query.